Privacy policy

This Privacy Policy describes how www.shodaa.ae and the Shodaa mobile application collect, use, and share your personal information through the website or the application. This policy does not apply to our data collection activities that occur offline or outside our services (unless stated otherwise). By using our services, you agree to our terms of use.

1. Data We Collect:

When you register and become a user, you may be asked to provide us with personal information, which is collected through the following means:

• Registration Information: Such as your name, email address, username, password, and any other information requested during registration.

• Activity Information: This includes information such as your IP address used to connect your computer to the Internet, browser type and language, referral and exit pages, URLs, date and time, duration of visits to specific pages, and your login information.

• Cookie Information: We collect information through cookies stored by websites on your hard drive.

• Information You Provide: You may voluntarily provide additional non-personal information, including but not limited to, name, address, gender, country, service preferences, and other details provided through forms on our platform or via communication with us through phone, email, or other means.

• Payment and Card Information: You may provide us with payment information, including credit or debit card number, expiration date, CVV code, Apple Pay and Google Pay information, and other relevant data.

• Information Provided During Contact: Information you provide when contacting us for assistance.

You are responsible for providing complete, accurate, and up-to-date information and for maintaining the confidentiality of your account and password. You should control who has access to and uses your account. You will be liable for any damages resulting from inaccurate or outdated information. We may share the aforementioned information with third parties for purposes such as advertising design, analysis, management, reporting, and site improvement.

2. Use of Personal Data:

We may use the personal data we collect in accordance with data protection laws for the following purposes:

• To verify your identity.

• To provide better service to our customers, evaluate, improve, and develop our services, and notify you of these changes.

• For promotional and informational purposes, including direct marketing, market research, and surveys.

• To ensure we provide you with the most relevant information and to send marketing messages.

• For our business purposes and legitimate interests, such as data analysis, auditing, fraud prevention, and security.

• To enhance or personalize your experience with our website and services.

• To help maintain the safety and security of our store, systems, and services.

• To provide payment and related services.

• To measure the effectiveness of ads on our site and deliver ads tailored to your activity on the site.

• For any other use upon obtaining your consent, should we wish to use your personal information for purposes other than those you initially agreed to.

3. Information Sharing:

• We may share information about you as necessary for the following purposes:

 Compliance with legal procedures and responding to requests from public and governmental authorities.

 Enforcing our terms and conditions.

 Protecting our rights, privacy, safety, and property, and/or the rights of others.

 Mitigating potential damages we might face.

• We may also share information with our affiliates for internal business purposes, such as:

 Processing and fulfilling your requests.

 Providing customer service.

 Improving our services.

• We may share information with third parties in connection with any reorganization, merger, sale, joint venture, assignment, transfer, or any other disposition of all or part of our business or assets during negotiations.

• When www.shodaa.ae and the Shodaa mobile application share information with third-party service providers, and disclosure of personal information to these providers is necessary for providing such services, we ensure that these service providers protect personal information in accordance with this Privacy Policy.

4. Storage of Personal Data:

• We retain your personal data only as long as necessary for the purposes for which it is processed. We also reserve the right to review and amend this Privacy Policy periodically. You should review this policy from time to time.

5. Protection of Your Personal Data:

• Privacy Policy

• This Privacy Policy describes how www.Shodaa.ae and the Shodaa mobile application collect, use, and share your personal information through the website or the application. This policy does not apply to our data collection activities that occur offline or outside our services (unless stated otherwise). By using our services, you agree to our terms of use.

• Data We Collect

• When you register and become a user, you may be asked to provide us with personal information, which is collected through the following means:

• Registration Information: Such as your name, email address, username, password, and any other information requested during registration.

• Cookie Information: We collect information through cookies stored by websites on your hard drive.

• Information Provided During Contact: Information you provide when contacting us for assistance.

• You are responsible for providing complete, accurate, and up-to-date information and for maintaining the confidentiality of your account and password. You should control who has access to and uses your account. You will be liable for any damages resulting from inaccurate or outdated information. We may share the aforementioned information with third parties for purposes such as advertising design, analysis, management, reporting, and site improvement.

• Use of Personal Data

• We may use the personal data we collect in accordance with data protection laws for the following purposes:

• To verify your identity.

• To provide better service to our customers, evaluate, improve, and develop our services, and notify you of these changes.

• For promotional and informational purposes, including direct marketing, market research, and surveys.

• To ensure we provide you with the most relevant information and to send marketing messages.

• For our business purposes and legitimate interests, such as data analysis, auditing, fraud prevention, and security.

• To enhance or personalize your experience with our website and services.

• To help maintain the safety and security of our store, systems, and services.

• To provide payment and related services.

• To measure the effectiveness of ads on our site and deliver ads tailored to your activity on the site.

• For any other use upon obtaining your consent, should we wish to use your personal information for purposes other than those you initially agreed to.

• Information Sharing

• We may share information about you as necessary for the following purposes:

• Compliance with legal procedures and responding to requests from public and governmental authorities.

• Enforcing our terms and conditions.

• Protecting our rights, privacy, safety, and property, and/or the rights of others.

• Mitigating potential damages we might face.

• We may also share information with our affiliates for internal business purposes, such as:

• Processing and fulfilling your requests.

• Providing customer service.

• Improving our services.

• When www.Shodaa.ae and the Shodaa mobile application share information with third-party service providers, and disclosure of personal information to these providers is necessary for providing such services, we ensure that these service providers protect personal information in accordance with this Privacy Policy.

• Storage of Personal Data

• Protection of Your Personal Data

• SHODAA E TRANSACTION COMPLEX ensures a high level of security for your account information and personal data against unauthorized access, use, or disclosure. Credit/debit card details and banking information are stored only in encrypted form on offline computers. However, this level of protection may not be 100% effective unless you follow your own security policies. You should not share your account details with anyone. If you suspect that any of your personal data has been disclosed, you should immediately change it upon logging into your account.

• Data Processing

• SHODAA E TRANSACTION COMPLEX aims to process only accurate and up-to-date personal data. You have the right to correct any inaccurate personal data relating to you.

• SHODAA E TRANSACTION COMPLEX has the right to delete unnecessary personal data related to the purposes for which it was collected or otherwise processed.

• You have the right to request correction or deletion of personal data, or to restrict the processing of personal data related to you, and to object to such processing.

• You have the right to restrict SHODAA E TRANSACTION COMPLEX from processing if you have a specific reason for wanting the restriction.

• You have the right to object to the processing of your personal data based on automated decisions.

• You have the right to lodge a complaint with the supervisory authority.

• SHODAA E TRANSACTION COMPLEX only works with data processors that provide sufficient guarantees for implementing appropriate technical and organizational measures to ensure that processing meets and ensures the protection of the rights of all data subjects.

• Links to External Websites

• The Shodaa application may contain links that direct users or visitors to external applications or websites that may collect and disclose information about you in ways different from our site.

• We do not control the privacy practices of external applications and websites, and we are not responsible for their content or privacy policies. You should review the privacy policies and terms of use of any third-party applications or websites you visit.

• We are not responsible for any collection, use, or disclosure of information by any other application or website linked to our site. We recommend that users read the privacy policy of the Shodaa application and website.

• Changes to the Privacy Policy

• SHODAA E TRANSACTION COMPLEX may amend or modify this policy in whole or in part at any time without prior notice. Please note that we are not responsible for your failure to review this policy before or after any changes. If you do not agree with any changes made to this policy, your sole remedy is to cease using the application. Please note that we are not responsible for your failure to review this policy before using or browsing the site, and reading this policy by users and browsers of the site constitutes full acknowledgment and acceptance of its terms and agreement to all its contents.

• Cookie Policy

• When you visit the Shodaa website or application, cookies are placed in your web browser, whether on a computer or mobile device. Cookies are small text files sent by websites and stored on your computer, tablet, smartphone, or other mobile device and are used for the following purposes:

• To recognize you on subsequent visits to the site.

• To store personal information, you enter on the site, such as your name, email.

• To help you receive messages or services more quickly according to your previous preferences.

• SHODAA E TRANSACTION COMPLEX does not disclose user or visitor cookies to third parties except as stated in this Privacy Policy, unless required by legal procedures such as a search warrant, court order, or legal mandate.

• Cookies are not executable files; they are just text files. Cookies are not spyware or viruses.

• Third-Party Cookies

• Cookies from third-party websites may be set by services that appear on the external site. SHODAA E TRANSACTION COMPLEX has no control over these cookies. For example, cookies are set by Google, Facebook, or Twitter. For more information about third-party cookies, we recommend visiting the respective websites of these third parties.

• Acceptance of the Policy

• By using the Shodaa website or application, you acknowledge that you have read this Privacy Policy and agree to its terms and conditions. Continued use of the Shodaa website or services signifies your agreement to adhere to this policy. If you do not agree to the terms of this policy, you are not authorized to use or access the Shodaa website or services.

• Contact Us

• If you have any questions about these terms, please contact us at https:// www.shodaa.ae/contact-us.

• Thank you for using the Shodaa application!

• ensures a high level of security for your account information and personal data against unauthorized access, use, or disclosure. Credit/debit card details and banking information are stored only in encrypted form on offline computers. However, this level of protection may not be 100% effective unless you follow your own security policies. You should not share your account details with anyone. If you suspect that any of your personal data has been disclosed, you should immediately change it upon logging into your account.

6. Data Processing:

• SHODAA E TRANSACTION COMPLEX aims to process only accurate and up-to-date personal data. You have the right to correct any inaccurate personal data relating to you.

• SHODAA E TRANSACTION COMPLEX has the right to delete unnecessary personal data related to the purposes for which it was collected or otherwise processed.

• You have the right to request correction or deletion of personal data, or to restrict the processing of personal data related to you, and to object to such processing.

• You have the right to restrict SHODAA E TRANSACTION COMPLEX from processing if you have a specific reason for wanting the restriction.

• You have the right to object to the processing of your personal data based on automated decisions.

• You have the right to lodge a complaint with the supervisory authority.

7. Links to External Websites:

• The Shodaa application may contain links that direct users or visitors to external applications or websites that may collect and disclose information about you in ways different from our site.

8. Changes to the Privacy Policy:

9. Cookie Policy:

• When you visit the SHODAA E TRANSACTION COMPLEX website or application, cookies are placed in your web browser, whether on a computer or mobile device. Cookies are small text files sent by websites and stored on your computer, tablet, smartphone, or other mobile device and are used for the following purposes:

o To recognize you on subsequent visits to the site.

o To store personal information you enter on the site, such as your name, email.

o To help you receive messages or services more quickly according to your previous preferences.

• Cookies are not executable files; they are just text files. Cookies are not spyware or viruses.

10. Third-Party Cookies:

• Cookies from third-party websites may be set by services that appear on the external site. SHODAA E TRANSACTION COMPLEX has no control over these cookies. For example, cookies set by Google, Facebook, or Twitter. For more information about third-party cookies, we recommend visiting the respective websites of these third parties.

11. Acceptance of the Policy:

12. Contact Us:

• If you have any questions about these terms, please contact us at https://shodaaapp.ae/contact-us.

Thank you for using the Shodaa application!